Introduction
These Terms and Conditions govern your use of the Fieldorra360 application and website, provided by Fieldorra Technologies. By using Fieldorra360, you agree to comply with these terms.
Definition of User
A 'User' refers to any individual or entity who has been granted access to Fieldorra360 through login credentials or by using any Fieldorra360 service or application.
Service Scope
Fieldorra360 is a cloud-based SaaS platform designed to manage demand and supply operations from companies to distributors via CNFs, depots, branches, or super stockists. All features and workflows operate under commercial licensing.
License & Usage
Users are granted a non-exclusive, non-transferable license to use Fieldorra360 during their valid subscription period. Fieldorra360 and all related content are protected by intellectual property laws.
User Responsibilities
- Use Fieldorra360 only for lawful and authorized purposes.
- Do not use false identities or share access credentials.
- Do not interfere with the platform’s performance or security.
- Do not upload or distribute harmful, illegal, or copyrighted content without permission.
Trial Policy
Fieldorra360 may offer trial access to select users. All trial data will be deleted if the user does not subscribe after the trial period ends. No data recovery support will be available post-trial expiration.
Content Policy
Users are fully responsible for any data or content they upload. Fieldorra360 reserves the right to monitor and remove content that violates legal or ethical standards.
Privacy & Security
Fieldorra360 uses reasonable security measures to protect user data. Users are responsible for protecting their own passwords and login details. Refer to our Privacy Policy for full details.
Software Updates
Fieldorra360 may issue automatic updates to improve functionality and performance. Users agree to receive such updates as part of continued service.
Payments and Subscriptions
Use of Fieldorra360 is offered through a monthly paid service model. All clients are required to enter into a formal service agreement with Fieldorra Technologies, which defines the pricing structure, billing terms, and usage scope.
Invoices are generated monthly in advance, and payments must be settled within the due date mentioned on the invoice. Continued access to the Fieldorra360 platform and its features is contingent upon timely payment. In the event of payment delays, Fieldorra Technologies reserves the right to temporarily disable access until all outstanding amounts are cleared.
New clients may be eligible for promotional offers or free trials for evaluation purposes. Once the free trial period concludes, the client must confirm continuation of the service by making the first monthly payment. Failure to do so may result in removal of trial data and deactivation of the account.
All service charges are communicated transparently, with no hidden fees. Any adjustments to pricing will be notified in writing at least 15 days in advance. Clients who do not agree with the revised pricing have the option to discontinue the service by submitting a written termination request as per the agreement terms.
No refunds will be issued for partial months of service or for periods of non-use. Fieldorra360 services are billed based on active status, and cancellation is effective at the end of the current billing cycle.
By using Fieldorra360, clients acknowledge and agree to these payment and billing practices as defined in the service agreement and this document.
The Fieldorra360 service is exclusively available as a paid offering. To begin using the platform, users must enter into a service agreement with Fieldorra Technologies.
The provider will charge the user based on the applicable rates in effect on the date the services are utilized or as outlined in the signed agreement.
Fieldorra Technologies reserves the right to temporarily suspend access to Fieldorra360 if users fail to fulfill their payment obligations.
The user maintains the right to discontinue the use of Fieldorra360 at any point by submitting a written request to terminate the agreement, unless otherwise specified in contractual terms.
Free Trial Period – 1 Month
A free trial period of up to 1 month may be provided to new users. During this time, users can access the platform with full features. If users do not subscribe to a paid plan before the trial expires, their account access and associated data will be permanently removed.
Limitation of Liability
Fieldorra Technologies is not directly accountable for any data loss, service downtime, or indirect damages arising from the use or inability to use Fieldorra360. Users agree to use the system at their own risk.
Jurisdiction
These terms shall be governed under the laws of India. Any disputes will be resolved in the courts of New Delhi, India.
Support
Support is available via email or phone to active subscribers. All bugs and performance issues should be reported to Fieldorra Technologies for resolution.
